In order to achieve "good service, responsible, making satisfaction for customers"  our company commitments for product’s quality and service as follows:
1, to ensure that provide users with good sales service for users, before ordering we will introduce product’s performance and requirements, also provide relevant information, to be a good user staff officer.
2,to take technical training according to user’s needs, tracking products’ quality , to take user access, improve product performance and quality.
3, the warranty period is ten months from the date of invoice, we response for quality problems in this period.
4, to carry out "three guarantees", when quality problems in "three guarantees" , we strictly compliance with the liability provisions of the contract.
5, when exceeded "three guarantees" period, we ensure the provision of repair parts and maintenance services.
6, to provide price promotions for accessories.
7, after receiving requirements of product issues, made an initial response within 1 hour, and reach the scene within 24 hours for major issues if necessary.
8, for key projects, to ensure delivery time, to send service technician to attend box inspection, supervision of installation, commissioning work until the normal operation of equipment.